Author Archives: K. Brown

Operational Tachycardia: When Your Business Moves Too Fast to Think

Operational Tachycardia: When Your Business Moves Too Fast to Think

Posted by K. Brown May 1st, 2026

Operational Tachycardia: When Your Business Moves Too Fast to Think By Tom Glover, Chief Revenue Officer at Responsive Technology Partners  The leadership team meeting started the same way it had every week […]

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The Human Premium: Why Authenticity Becomes Your Competitive Edge

Posted by K. Brown April 27th, 2026

The Human Premium: Why Authenticity Becomes Your Competitive Edge By Tom Glover, Chief Revenue Officer at Responsive Technology Partners The email came from a prospective client who had narrowed their […]

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Direction vs. Motion: Making Sure Your Technology Investments Point Forward

Posted by K. Brown April 20th, 2026

Direction vs. Motion: Making Sure Your Technology Investments Point Forward By Tom Glover, Chief Revenue Officer at Responsive Technology Partners  The conference room felt unusually tense for what should have […]

Transparency vs. Privacy: The New Balance in AI-Driven Business

Transparency vs. Privacy: The New Balance in AI-Driven Business

Posted by K. Brown April 13th, 2026

Transparency vs. Privacy: The New Balance in AI-Driven Business By Tom Glover, Chief Revenue Officer at Responsive Technology Partners Across every conversation I’m having with business leaders right now, the same tension […]

Process Resurrection: Reviving Abandoned Systems Without Starting Over

Process Resurrection: Reviving Abandoned Systems Without Starting Over

Posted by K. Brown April 6th, 2026

Process Resurrection: Reviving Abandoned Systems Without Starting Over  By Tom Glover, Chief Revenue Officer at Responsive Technology Partners  Every business has them. The documentation system that was launched with enthusiasm […]

The ROI of Boring: Why Automating Mundane Tasks Unlocks Strategic Thinking

The ROI of Boring: Why Automating Mundane Tasks Unlocks Strategic Thinking

Posted by K. Brown March 30th, 2026

The ROI of Boring: Why Automating Mundane Tasks Unlocks Strategic Thinking By Tom Glover, Chief Revenue Officer at Responsive Technology Partners  The VP of Operations at a mid-sized professional services […]

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Seasonal Business Cycles: Matching IT Investment to Growth Patterns

Posted by K. Brown March 23rd, 2026

Seasonal Business Cycles: Matching IT Investment to Growth Patterns By Tom Glover, Chief Revenue Officer at Responsive Technology Partners  The accounting firm’s managing partner called me in mid-March, frustrated and […]

Knowledge Walking Out the Door: Capturing Expertise Before It's Gone

Knowledge Walking Out the Door: Capturing Expertise Before It’s Gone

Posted by K. Brown March 16th, 2026

Knowledge Walking Out the Door: Capturing Expertise Before It’s Gone By Tom Glover, Chief Revenue Officer at Responsive Technology Partners  The email arrived on a Friday afternoon. After seventeen years with the […]

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Moving Beyond the Checklist: Creating Security Programs That Actually Protect

Posted by K. Brown February 23rd, 2026

Moving Beyond the Checklist: Creating Security Programs That Actually Protect  By Tom Glover, Chief Revenue Officer at Responsive Technology Partners  I recently reviewed a security assessment for a healthcare organization […]

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Presidential Transitions and Business Continuity: What Succession Planning Really Means

Posted by K. Brown February 16th, 2026

Presidential Transitions and Business Continuity: What Succession Planning Really Means By Tom Glover, Chief Revenue Officer at Responsive Technology Partners Most business leaders understand resilience. They’ve invested in backup systems, disaster recovery […]