Author Archives: K. Brown
Listening to What Isn’t Said: The Limits of Data-Driven Decision Making
Posted by K. Brown May 18th, 2026
Listening to What Isn’t Said: The Limits of Data-Driven Decision Making By Tom Glover, Chief Revenue Officer at Responsive Technology Partners The dashboard showed green across every metric. Client satisfaction scores were […]
The Hybrid Advantage: Human Judgment Amplified by Machine Intelligence
Posted by K. Brown May 11th, 2026
The Hybrid Advantage: Human Judgment Amplified by Machine Intelligence By Tom Glover, Chief Revenue Officer at Responsive Technology Partners A security analyst was reviewing alerts from their organization’s monitoring system. The […]
Operational Tachycardia: When Your Business Moves Too Fast to Think
Posted by K. Brown May 1st, 2026
Operational Tachycardia: When Your Business Moves Too Fast to Think By Tom Glover, Chief Revenue Officer at Responsive Technology Partners The leadership team meeting started the same way it had every week […]
The Human Premium: Why Authenticity Becomes Your Competitive Edge
Posted by K. Brown April 27th, 2026
The Human Premium: Why Authenticity Becomes Your Competitive Edge By Tom Glover, Chief Revenue Officer at Responsive Technology Partners The email came from a prospective client who had narrowed their […]
Direction vs. Motion: Making Sure Your Technology Investments Point Forward
Posted by K. Brown April 20th, 2026
Direction vs. Motion: Making Sure Your Technology Investments Point Forward By Tom Glover, Chief Revenue Officer at Responsive Technology Partners The conference room felt unusually tense for what should have […]
Transparency vs. Privacy: The New Balance in AI-Driven Business
Posted by K. Brown April 13th, 2026
Transparency vs. Privacy: The New Balance in AI-Driven Business By Tom Glover, Chief Revenue Officer at Responsive Technology Partners Across every conversation I’m having with business leaders right now, the same tension […]
Process Resurrection: Reviving Abandoned Systems Without Starting Over
Posted by K. Brown April 6th, 2026
Process Resurrection: Reviving Abandoned Systems Without Starting Over By Tom Glover, Chief Revenue Officer at Responsive Technology Partners Every business has them. The documentation system that was launched with enthusiasm […]
The ROI of Boring: Why Automating Mundane Tasks Unlocks Strategic Thinking
Posted by K. Brown March 30th, 2026
The ROI of Boring: Why Automating Mundane Tasks Unlocks Strategic Thinking By Tom Glover, Chief Revenue Officer at Responsive Technology Partners The VP of Operations at a mid-sized professional services […]
Seasonal Business Cycles: Matching IT Investment to Growth Patterns
Posted by K. Brown March 23rd, 2026
Seasonal Business Cycles: Matching IT Investment to Growth Patterns By Tom Glover, Chief Revenue Officer at Responsive Technology Partners The accounting firm’s managing partner called me in mid-March, frustrated and […]
Knowledge Walking Out the Door: Capturing Expertise Before It’s Gone
Posted by K. Brown March 16th, 2026
Knowledge Walking Out the Door: Capturing Expertise Before It’s Gone By Tom Glover, Chief Revenue Officer at Responsive Technology Partners The email arrived on a Friday afternoon. After seventeen years with the […]