Author Archives: K. Brown
Systems Thinking for Non-Technical Leaders
Posted by K. Brown September 14th, 2026
Systems Thinking for Non-Technical Leaders The most consequential technology decisions most organizations make are not made by the people with the deepest technical expertise. They are made by executives and […]
The Human Dignity in Automation
Posted by K. Brown September 4th, 2026
The Human Dignity in Automation There is a version of the automation conversation that is genuinely worth having, and a version that is mostly noise. The noise version is the […]
The Specialist-Generalist Partnership
Posted by K. Brown August 24th, 2026
The Specialist-Generalist Partnership Most conversations about co-managed IT and security services are framed around what the outside specialist partner provides. The monitoring coverage, the threat intelligence, the compliance expertise, the […]
Strategic Slack
Posted by K. Brown August 24th, 2026
Strategic Slack There is a concept in engineering called slack — the deliberate, calculated space built into a system to allow it to absorb variation without failing. Bridges are designed […]
Trust in the Algorithm Age: What AI Can’t Replicate
Posted by K. Brown August 17th, 2026
Trust in the Algorithm Age: What AI Can’t Replicate Trust, in the sense that actually matters in business relationships, is not the same thing as reliability. Reliability is a measurable property […]
Turning Disruption Into Energy: The Strategic Windmill Approach
Posted by K. Brown August 10th, 2026
Turning Disruption Into Energy: The Strategic Windmill Approach Drive across West Texas on the right stretch of highway and you’ll pass through miles of wind turbines, blades turning steadily against a sky that usually […]
The 100-Year Business: Building for Legacy Instead of Exit
Posted by K. Brown August 5th, 2026
The 100-Year Business: Building for Legacy Instead of Exit There’s a version of the same conversation happening in a booth somewhere, right now, after a deal has closed. The ink is […]
Learning Speed as Competitive Advantage: Adapting Faster Than Markets Change
Posted by K. Brown July 27th, 2026
Learning Speed as Competitive Advantage: Adapting Faster Than Markets Change I had breakfast last week with a CEO whose company had just lost a major account to a competitor they’d never heard […]
Finding Your Oracles: Identifying Hidden Knowledge Centers in Your Organization
Posted by K. Brown July 16th, 2026
Finding Your Oracles: Identifying Hidden Knowledge Centers in Your Organization During a client visit last month, I watched something revealing happen. The company’s CTO was explaining a complex infrastructure problem they’d been wrestling with for […]
The New Employment Contract: Investing in People Who Might Leave
Posted by K. Brown July 10th, 2026
The New Employment Contract: Investing in People Who Might Leave A client recently told me about a conversation that had shaken his confidence as a leader. One of his top […]